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Privacy Policy

Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the section “Information on the Responsible Entity” in this privacy policy.

How do we collect your data?

Your data is collected, on the one hand, when you provide it to us. This may include, for example, data you enter into a contact form.

Other data is collected automatically or after your consent when you visit the website by our IT systems. This primarily includes technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyse your user behaviour. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders or other order enquiries.

What rights do you have regarding your data?

You have the right at any time to obtain, free of charge, information about the origin, recipients and purpose of your stored personal data. You also have the right to request correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. Furthermore, you have the right, under certain circumstances, to request the restriction of processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this or other questions on the subject of data protection.

Analysis tools and third-party tools

When visiting this website, your browsing behaviour may be statistically evaluated. This is mainly done with so-called analysis programs.

Detailed information on these analysis programs can be found in the following privacy policy.

Hosting

We host the content of our website with the following provider:

External hosting

This website is hosted externally. The personal data collected on this website is stored on the server(s) of the hosting provider(s). This may include in particular IP addresses, contact enquiries, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.

External hosting is carried out for the purpose of fulfilling contracts with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of secure, fast and efficient provision of our online services by a professional provider (Art. 6(1)(f) GDPR). If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Our hosting provider(s) will process your data only to the extent necessary to fulfil its/their performance obligations and will follow our instructions regarding this data.

We use the following hosting provider(s):

Beckerbillett GmbH
Fangdieckstraße 61
22547 Hamburg
Germany

Data processing agreement

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required under data protection law which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

General Information and Mandatory Disclosures

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this occurs.

We point out that data transmission over the Internet (e.g. communication by e-mail) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information on the responsible entity

The responsible entity for data processing on this website is:

Stadtmarketing Holzminden GmbH
Obere Straße 45
37603 Holzminden
Germany

Phone: +49 5531/990 53 20
E-mail: kontakt@sensoria-holzminden.de

The responsible entity is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Storage duration

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion will take place after these reasons cease to apply.

General information on the legal basis for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data pursuant to Art. 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your device (e.g. via device fingerprinting), data processing is additionally carried out on the basis of § 25(1) TDDDG. Consent can be revoked at any time.

If your data is required for the fulfilment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data if this is necessary to fulfil a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also be based on our legitimate interest pursuant to Art. 6(1)(f) GDPR. Information on the relevant legal bases in each individual case is provided in the following sections of this privacy policy.

Data protection officer

We have appointed a data protection officer.

Mr Andreas Sorge
DatCon GmbH | Engineering Office for Data Protection and Consulting
Am Osterfeuer 26
37176 Nörten-Hardenberg
Germany

Phone: +49 170-8162619
E-mail: sorge@datcon.de

Recipients of personal data

In the course of our business activities, we work with various external parties. In some cases, this also requires the transfer of personal data to these external parties. We only pass on personal data to external parties if this is necessary as part of fulfilling a contract, if we are legally obliged to do so (e.g. disclosure of data to tax authorities), if we have a legitimate interest in the disclosure pursuant to Art. 6(1)(f) GDPR, or if another legal basis permits the disclosure of data. When using processors, we pass on personal data of our customers only on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Revocation of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can revoke consent you have already given at any time. The lawfulness of the data processing carried out up to the point of revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged infringement. This right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to data portability

You have the right to receive data that we process automatically on the basis of your consent or in fulfilment of a contract, in a common, machine-readable format, and to have it transmitted to you or to a third party. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Information, correction and deletion

Within the framework of the applicable legal provisions, you have the right at any time to obtain, free of charge, information about your stored personal data, its origin and recipients and the purpose of data processing and, if applicable, a right to correction or deletion of this data. You can contact us at any time regarding this or other questions on the subject of personal data.

Right to restriction of processing

You have the right to request the restriction of processing of your personal data. You can contact us at any time regarding this. The right to restriction of processing exists in the following cases:

  • If you contest the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of processing of your personal data.

  • If the processing of your personal data was/is unlawful, you can request restriction of data processing instead of deletion.

  • If we no longer need your personal data, but you need it for the establishment, exercise or defence of legal claims, you have the right to request restriction of processing of your personal data instead of deletion.

  • If you have lodged an objection pursuant to Art. 21(1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of processing of your personal data.

If you have restricted the processing of your personal data, this data may — apart from being stored — only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

SSL/TLS encryption

This site uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries you send to us as the site operator. You can recognise an encrypted connection by the browser address line changing from “http://” to “https://” and by the lock symbol in your browser line.

If SSL/TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website

If, after the conclusion of a paid contract, there is an obligation to provide us with your payment data (e.g. account number for direct debit authorisation), this data is required for payment processing.

Payment transactions using common means of payment (Visa/MasterCard, direct debit procedure) are carried out exclusively via an encrypted SSL/TLS connection. You can recognise an encrypted connection by the browser address line changing from “http://” to “https://” and by the lock symbol in your browser line.

In the case of encrypted communication, your payment data that you transmit to us cannot be read by third parties.

Objection to advertising e-mails

The use of contact data published within the scope of the legal notice obligation for the transmission of unsolicited advertising and information materials is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam e-mails.

Data Collection on This Website

Cookies

Our website uses so-called “cookies”. Cookies are small data packages and do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or automatic deletion is carried out by your web browser.

Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. shopping cart function or video display). Other cookies may be used to evaluate user behaviour or for advertising purposes.

Cookies that are required to carry out the electronic communication process, to provide certain functions requested by you (e.g. shopping cart function) or to optimise the website (e.g. cookies to measure web audiences) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure technically error-free and optimised provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); consent can be revoked at any time.

You can configure your browser settings to be informed about the setting of cookies and to allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or generally, and activate automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Which cookies and services are used on this website can be found in this privacy policy.

Server log files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version

  • Operating system used

  • Referrer URL

  • Host name of the accessing computer

  • Time of the server request

  • IP address

This data is not merged with other data sources.

The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of the website — for this purpose, the server log files must be collected.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We do not pass on this data without your consent.

Processing of this data is based on Art. 6(1)(b) GDPR, insofar as your enquiry is related to the fulfilment of a contract or is required for pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively processing enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if requested; consent can be revoked at any time.

The data you enter in the contact form remains with us until you request deletion, revoke your consent to storage, or the purpose for data storage ceases to apply (e.g. after your enquiry has been processed). Mandatory legal provisions — in particular statutory retention periods — remain unaffected.

Enquiries by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your enquiry, including all personal data arising from it (name, enquiry), will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.

Processing of this data is based on Art. 6(1)(b) GDPR, insofar as your enquiry is related to the fulfilment of a contract or is required for pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively processing enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if requested; consent can be revoked at any time.

The data you send to us via contact enquiries remains with us until you request deletion, revoke your consent to storage, or the purpose for data storage ceases to apply (e.g. after your request has been processed). Mandatory legal provisions — in particular statutory retention periods — remain unaffected.

Registration on this website

You can register on this website to use additional functions on the site. The data entered for this purpose will be used only for the purpose of using the respective offer or service for which you registered. Mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.

For important changes, such as changes to the scope of the offer or technically necessary changes, we will use the e-mail address provided during registration to inform you.

Processing of the data entered during registration is carried out for the purpose of implementing the user relationship established by the registration and, if applicable, for initiating further contracts (Art. 6(1)(b) GDPR).

The data recorded during registration will be stored by us as long as you are registered on this website and will then be deleted. Statutory retention periods remain unaffected.

Plugins and Tools

Google Fonts (local hosting)

This site uses so-called Google Fonts provided by Google for the uniform display of fonts. The Google Fonts are installed locally. No connection to Google servers takes place.

Further information about Google Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

eCommerce and Payment Providers

Processing customer and contract data

We collect, process and use personal customer and contract data to establish, structure and modify our contractual relationships. Personal data about the use of this website (usage data) is collected, processed and used by us only insofar as necessary to enable the user to use the service or for billing purposes. The legal basis for this is Art. 6(1)(b) GDPR.

The collected customer data will be deleted after completion of the order or termination of the business relationship and after the expiry of any statutory retention periods. Statutory retention periods remain unaffected.

Data transfer upon conclusion of contract for online shops, retailers and shipping of goods

If you order goods from us, we pass on your personal data to the transport company commissioned with delivery and to the payment service provider commissioned with payment processing. Only such data is disclosed as the respective service provider requires to fulfil its task. The legal basis is Art. 6(1)(b) GDPR, which permits the processing of data to fulfil a contract or for pre-contractual measures. If you have given corresponding consent pursuant to Art. 6(1)(a) GDPR, we will pass on your e-mail address to the transport company commissioned with delivery so that it can inform you by e-mail about the shipping status of your order; you can revoke this consent at any time.

Data transfer upon conclusion of contract for services and digital content

We transfer personal data to third parties only if this is necessary as part of contract processing, for example to the credit institution commissioned with payment processing.

Further transfer of the data does not take place, or only if you have expressly consented to the transfer. Disclosure of your data to third parties without explicit consent, for example for advertising purposes, does not take place.

The basis for data processing is Art. 6(1)(b) GDPR, which permits the processing of data to fulfil a contract or for pre-contractual measures.

Payment services

We integrate payment services from third-party companies on our website. When you make a purchase from us, your payment data (e.g. name, payment amount, bank details, credit card number) is processed by the payment service provider for the purpose of payment processing. The respective contractual and data protection provisions of the providers apply.

The use of payment service providers is based on Art. 6(1)(b) GDPR (contract processing) and in the interest of a smooth, convenient and secure payment process (Art. 6(1)(f) GDPR). If your consent is requested for certain actions, Art. 6(1)(a) GDPR is the legal basis for data processing; consents can be revoked at any time for the future.

We use the following payment services / payment service providers as part of this website:

Mastercard
The provider of this payment service is Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium (hereinafter “Mastercard”).

Mastercard may transfer data to its parent company in the USA. Data transfers to the USA are based on Mastercard’s Binding Corporate Rules. Details can be found here:
https://www.mastercard.de/de-de/datenschutz.html and
https://www.mastercard.us/content/dam/mccom/global/documents/mastercard-bcrs.pdf

VISA
The provider of this payment service is Visa Europe Services Inc., London Branch, 1 Sheldon Square, London W2 6TT, United Kingdom (hereinafter “VISA”).

The United Kingdom is considered a safe third country under data protection law. This means that the United Kingdom has a level of data protection equivalent to that in the European Union.

VISA may transfer data to its parent company in the USA. Data transfers to the USA are based on the EU Commission’s standard contractual clauses. Details can be found here:
https://www.visa.de/nutzungsbedingungen/visa-globale-datenschutzmitteilung/mitteilung-zu-zustandigkeitsfragen-fur-den-ewr.html

Further information can be found in VISA’s privacy policy:
https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html

Other Services

Data processing in the course of delivering an order

As part of an order, personal data is processed pursuant to Art. 6(1)(b) GDPR (contract) and passed on to the commissioned transport company for delivery of the goods. Your e-mail address and your telephone number will be passed on to the transport company before delivery of the goods pursuant to Art. 6(1)(a) GDPR (consent) for the purpose of arranging an appointment and/or shipment notification. Consent must be given during the ordering process. This consent can be revoked at any time with effect for the future. The following service providers are used to process your order:

Deutsche Post AG (Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany)
DHL Paket GmbH (Sträßchensweg 10, 53113 Bonn, Germany)

Azure Monitor

We use Azure Monitor, a service of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA, to monitor the stability, security and performance of our website and IT systems.

Azure Monitor collects and processes technical log data (e.g. system and performance data, device information, IP addresses, error and diagnostic information) that is required to ensure the secure and trouble-free operation of our systems.

Processing is carried out on the basis of Art. 6(1)(f) GDPR (legitimate interest in the secure and efficient provision of our online services). Where necessary, processing is also carried out on the basis of Art. 28 GDPR in the context of a data processing agreement with Microsoft.

Data may be processed in data centres within the European Union. Access from third countries (in particular the USA) cannot be ruled out. Microsoft provides appropriate safeguards pursuant to Art. 44 et seq. GDPR, in particular by concluding EU standard contractual clauses.

Further information on data protection at Microsoft can be found at:
https://privacy.microsoft.com/de-de/privacystatement

Status: 25 December 2024

This translation was created using artificial intelligence. Despite careful review, errors or inaccuracies may occur.